Data Protection

PQ999 Privacy Policy — Your data is safe with us

Everything you do and share on pq999 — how that data is stored, why it is needed, and what rights you have — is all explained clearly right here.

Last updated: January 2026 About a 7-minute read
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Key Highlights

Key Points of the Privacy Policy at a Glance

Before reading the full document, here are the key points that cover the most frequently asked questions.

What Data Is Collected
At registration, your name, mobile number, and date of birth are collected. National ID information is required for KYC. Payment and betting history is recorded automatically.
Transparent data collection policy
How your data is kept secure
All data is stored under 256-bit SSL encryption. Data stored on servers is also encrypted. Only authorized personnel may access specific information.
Bank-level security
Who does not receive your data
Your data is never sold or rented to advertisers, data brokers, or any third party. There are no exceptions to this under pq999's policy.
Zero Data Selling
Your Control
You can view, correct, or request deletion of your data at any time. Opting out of marketing messages is also possible — whenever you choose.
Full control is yours
Cookies & Tracking
pq999 uses session and functional cookies only. There are no third-party advertising trackers. Cookie settings can be managed from your browser.
Limited cookie use
How Long Your Data Is Retained
Data for active accounts is retained for as long as the account remains active. After account closure, records may be kept for up to 5 years as required by law.
Defined retention periods
1

Introduction — why this policy exists

Pq999 takes the personal data of its members very seriously. This privacy policy is written so you can clearly understand — what information pq999 collects, why it collects it, how it is stored, and what rights you have over that information.

By using the pq999.click website or mobile app, you are considered to have agreed to this Privacy Policy. This policy forms part of our Terms & Conditions and should be read together with them.

In brief: pq999 does not sell your data, use it for advertising, or collect it unnecessarily. Everything we collect has a specific purpose, and you are informed of it.

2

What types of data are collected

Pq999 collects two types of information — what you provide directly, and what is recorded automatically while you use the platform. A full breakdown by category is provided below.

Data Type What's covered When it is collected
Identity information Name, date of birth, national ID number During registration and the KYC process
Contact Information Mobile number, email address At registration
Financial information Payment methods, transaction history During deposits and withdrawals
Device information IP address, device type, browser Automatically at each session
Usage History Betting history, game logs, login times During platform use
  • We never collect more information than necessary — every piece of data has a specific purpose.
  • Photos of your NID or passport are collected for KYC purposes solely to verify your identity.
  • Full payment card numbers are not stored on pq999's servers.
3

How your collected data is used

Pq999 uses collected data only for specific purposes. Each purpose is outlined separately below so there is no ambiguity.

  • For account creation, verification, and management.
  • To process deposits and withdrawals.
  • To prevent fraud, money laundering, and unauthorized access.
  • To meet legal obligations (such as reporting to licensing authorities).
  • To provide support services and resolve complaints.
  • For analytics to improve platform performance.
  • To keep you informed about promotions and new offers, with your consent.

Marketing communications: If pq999 wishes to send you offers or updates, it will do so only with your consent. You can unsubscribe at any time via Settings > Notifications or by contacting support.

4

Who your data may be shared with

Pq999 never sells your data. However, in certain specific circumstances, limited information may be shared with specific parties — these are clearly outlined below.

  • Payment processor: Only the information required to complete transactions with bKash, Nagad, or your bank is shared.
  • Licensing authority: Data may be shared with regulatory bodies as required to maintain our gaming license.
  • Law enforcement: Data disclosure is mandatory when required by a court order or a directive from a relevant authority.
  • Technology partners: Hosting and security providers receive only the minimum data needed to perform their services, and are bound by strict confidentiality agreements.

Your information will never be shared for any reason beyond those listed above without your explicit consent — that is pq999's promise.

5

How your data is protected

Pq999 follows the highest industry standards in data protection. Every layer of security is independently tested and regularly updated.

  • All data transfers are secured with 256-bit TLS encryption.
  • Sensitive data stored on servers is encrypted with AES-256.
  • Passwords are stored using bcrypt hashing — not even staff can view them.
  • Two-factor authentication is available for account access.
  • Regular security audits and penetration testing are conducted.
  • Role-based access control on internal systems — not everyone can see everything.

Report a security issue: If you identify any security vulnerability, please support@pq999.click. We appreciate responsible disclosure.

6

Cookies & Tracking Technologies

Cookies are small data files stored in your browser that help websites recognize you. pq999 uses three types of cookies.

  • Essential Cookies: For login sessions and security. Disabling these may cause the site to function incorrectly.
  • Functional cookies: To remember your preferences (language, theme). Optional but convenient.
  • Analytical cookies: To understand which pages are used most — data is anonymous and aggregated. You are not personally identified.

Pq999 does not use tracking cookies from any third-party advertising networks. You can manage or disable cookies through your browser settings — however, disabling essential cookies may cause some features to stop working.

7

Your Data Rights

Every member registered at pq999 holds the following rights over their personal data. Contact the support team to exercise any of these rights.

  • Right to Access: You can request a copy of the data pq999 holds about you.
  • Right to Rectification: If any of your information is incorrect, you can submit a request to have it corrected.
  • Right to Erasure: You can request account closure and deletion of your data — unless a legal obligation requires us to retain it.
  • Right to Object: You can request to stop marketing communications at any time.
  • Right to portability: You can request an export of your data in a standard format (CSV/JSON).

To exercise any of your rights support@pq999.click— email us or reach out via live chat. All requests will be responded to within 30 days.

8

Protection of minors

Pq999 services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Date of birth is verified at registration, and age is confirmed through the KYC process. If we discover that a minor has registered using false information, that account and all associated data will be deleted immediately.

For parents: If your child has registered on pq999 by mistake or through deception, please support@pq999.click— and immediate action will be taken.

9

How long your data is retained

Pq999 does not retain data longer than necessary. However, certain information must be kept for a specified period due to legal requirements.

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: up to 5 years after account closure (legal obligation).
  • KYC documents: as required by licensing authority guidelines.
  • Support conversations: up to 2 years after resolution.
  • Device logs and session data: 90 days.
10

Policy changes & contact

Pq999 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified in advance via your registered email or an in-app notification. Continued use of the service after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out through the channels below — we'll respond as promptly as we can.

  • Email: support@pq999.click
  • Live chat: available 24/7 on the pq999 app or website
  • Response time: typically within 24 hours
Your Rights

Your 6 Rights Over Your Data

Pq999 ensures that every member retains full control over their own personal data.

Right to access
You may request a copy of any information held about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to erasure
You may request deletion of your data under certain conditions.
Right to Object
You can opt out of marketing communications at any time.
Right to Data Portability
You may request an export of your data in a common, portable format.
Right to Restriction
You may request that data processing be restricted under certain circumstances.
Security certification

Why Your Data Is Safe at pq999

256-bit SSL
All Communications Encrypted
Encrypted DB
Data Encrypted on Servers
2FA Support
Two-Factor Login Protection
Regular audits
Audited by Third Parties
Zero selling
Your data is never sold
RBAC system
Restricted internal access
Detailed explanation

Our Privacy Policy in plain language

When most people open a privacy policy, their first thought is — is this actually protecting my privacy, or working against it? That's because many platforms use their "privacy policy" to outline all the ways they can use your data. At pq999, it's the opposite — we're here to tell you where we will not use your data.

The biggest question of all — will my mobile number be sold for advertising? pq999's answer is no, under any circumstances. Your number will only be used for account verification, important security alerts, and service-related messages if you have given consent. It will never be shared with any other company, advertising network, or data broker.

Many users hesitate about KYC — handing over a photo of your NID can feel uncomfortable. That is completely understandable. However, large withdrawals cannot be processed without KYC — this is an international anti-money laundering requirement, not just a pq999 rule. Your NID information is stored on an encrypted server, accessible only to authorized compliance staff, and is never used for marketing or any other purpose.

It is also worth understanding why device information is collected. Your IP address and device data are gathered primarily for security purposes. If your account is suddenly accessed from another country, it will be flagged as suspicious activity and you will be alerted. This is entirely for your protection. This information is never used for advertising.

One thing worth clarifying — the "right to erasure" does not mean all your data is deleted immediately. Financial transaction records are legally required to be retained for a set period. However, requests to erase your identity information, contact details, and marketing data are accepted. The support team will clearly explain what can and cannot be removed.

A quick note on cookies. In the past, cookies had a reputation for tracking — Google or Facebook following you across the entire internet. pq999 does not use cookies like that. Our cookies simply indicate: this user is logged in, their language is set, this session is secure. That is all.

Finally — a privacy policy is a living document. Technology changes, laws change, regulations change. If pq999 updates this policy, you will be notified in advance. No changes will be made silently. Because we believe transparency is the greatest form of security.

Responsible Gaming — Our Commitment

Pq999 is an entertainment platform. We want you to enjoy it safely. Self-exclusion, deposit limits, and cooling-off periods are always available. No one under the age of 18 is permitted to use this platform.

FAQs

Privacy enquiries

No, you cannot — and you should not try. To register at pq999, you must be at least 18 years old on the day of registration itself, not at some point in the future. This is not just a rule — keeping minors away from betting is our ethical responsibility. Date of birth is verified during the KYC process, and if the age requirement is not met, the account will be permanently closed. If you register using false information, you will not be able to make any withdrawals, and all funds in the account will be forfeited. Wait until you have genuinely turned 18 before registering — that is the smart thing to do.

To withdraw a bonus, you must meet a specific turnover or wagering requirement — simply put, a "betting requirement." Here's how it works: say you received a ā§ģ1,000 bonus and the turnover requirement is 10x. You would need to place a total of ā§ģ10,000 in bets before withdrawing the bonus amount. These bets can be placed on any game, though odds must generally be a minimum of 1.50, and certain games may not count toward the turnover. Each bonus carries its own turnover condition, which is clearly shown on the promotions page or at the time of claiming the bonus. You can track your current turnover progress in real time under Promotions > My Bonuses in the app. If anything is unclear, reach out to support — full details on any specific bonus terms will be provided.

Get Started on a Safe and Transparent Platform

Your data is secure and your privacy is respected at pq999. Register now and enjoy with complete peace of mind.

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